About

Nicola Poole is Currently the Head of 1st Line Financial Crime and Fraud, Barclays. Previously, she has held various Executive Client Lifecycle Management (CLM) positions in Financial Institutions and has led teams focused on CLM Transformation and 1st line Operations in KYC, AML Monitoring and Pre/Post trade Client Services. Throughout her career, she has been actively involved across the industry in the development and implementation of CLM and Client Data Technology and has delivered several successful solutions in her roles. Nicola is now focussed on the increasing role of Technology and Innovative Fintech to drive financial crime detection, increase protection and enhance the clients’ experience.