James is a Director of NatWest Group and leads the teams responsible for Financial Crime and Controls across the group’s customer facing business areas, including NatWest, Royal Bank of Scotland and Coutts. In addition, James leads a number of the largest strategic change and regulatory programmes across the Group.
James joined NatWest in 2008 to lead the strategic repositioning of the Global Banking & Markets business in response to the financial crisis. Since that time, he has held a number of senior management and corporate customer-facing roles. Most recently, James was Chief Operating Officer (COO) of NatWest’s Commercial & Private Banking business, where he was responsible for Product Management, Controls, Capital Management, Reputational Risk, Digital Channels and Innovation.
James previously worked at McKinsey and Company across the UK, USA and Asia, and spent time at Standard Chartered Bank based in Singapore. He attained his MBA from Harvard Business School and has a degree in Chemical Engineering from Imperial College, London.
James is the executive sponsor of NatWest Group’s Sikh Network, and is a Trustee of Y Care International, the YMCA’s aid and development charity.
Director, Financial Crime and Controls