Across 60 jurisdictions, financial scams (including phishing, impersonation fraud, and increasingly AI-enabled attacks) are identified as the top consumer risk, while debt pressures and complex digital products such as crypto, BNPL, and online lending are further weakening household financial resilience. The report also notes a sharp rise in consumer complaints and warns that digitalisation, while improving access and convenience, is simultaneously increasing exposure to fraud, financial exclusion, and misleading or opaque financial practices…