UK GC fines Petfre (Gibraltar) Limited £900K for regulatory failures in safer gambling controls, including weak harm detection and delayed intervention that exposed customers to avoidable losses

The regulator found that the firm lacked effective automated systems to detect early indicators of gambling-related harm, such as spend levels, time spent gambling, and problematic betting patterns, meaning at-risk customers were not identified or acted on quickly enough. The Commission also identified weaknesses in the operator’s intervention processes, including delays in taking action once customers were flagged for review…